Support
Help with your WorkforcePilot organization, manager access, and mobile companion app.
Get help
Contact PilotSuite support for sign-in trouble, mobile notifications, organization setup, or unexpected WorkforcePilot behavior. Include your organization name and a short description of what happened. Do not send passwords, access tokens, screenshots containing sensitive information, or employee activity data.
Email supportOrganization-managed access
WorkforcePilot Mobile is a companion to an organization's existing WorkforcePilot service. The app does not create subscriptions or personal accounts. Your organization's WorkforcePilot administrator manages invitations, roles, security-group visibility, and account deactivation. If you cannot access the expected team or group, contact that administrator first.
Account and data requests
Managers can sign out of the mobile app at any time, which removes the local session and revokes that device's WorkforcePilot notification registration. Because access is provisioned by an organization, requests to deactivate a manager account should be sent to the organization's WorkforcePilot administrator.
Individuals requesting access to or deletion of workforce activity data should contact their employer or organization, which controls that data. Organization administrators and account holders can contact our privacy team for assistance with verified account, retention, export, or deletion requests. Some records may be retained where required by contract or law.
Contact the privacy team